Services Director at Energy Telecom
Information Technology and Services | Porto Alegre Area, Brazil, BR
Professional with more than 17 years working with network security and availability solutions focused in Internet and heterogeneous network environments and platforms as Microsoft (Windows Server, Hyper-V, Exchange, IIS and Windows services), Unix (SCO, FreeBSD, HP-UX, Solaris), Linux and Cisco. Recently working with software architecture and engineering.
Persistent, great leadership skills, committed to results, and with ability of planning and monitoring for achievement of goals and expected results. Self motivated, self-taught, and rapidly master new technologies.
At Interage S.A. from 1998 until 2014, working in a wide range of projects as Support Analyst, Technical and Sales Solution Consultant, Project Manager, Business Analyst and finally as main Developer and project leader of GatePRO (a firewall solution from Interage). In this project one of recent goals are focused in PCI DSS (https://www.pcisecuritystandards.org/) compliance in services and products.
Nowadays as Services Director at Energy Telecom I'm working in the restructuring the services delivery department. Implementing project management using best practices based in PMI and improving the quality of services delivery using best practices based in ITIL besides an agressive technical certification program in order to improve the team technical quality.
Networking security and analysis,
Project and team management,
Operating Systems (Windows, Unix and Linux),
Virtualization and Connectivity,
Software as a Service,
Service Oriented Architectures